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OFT Approval Update

Having been in consultation with the OFT regarding the WTA Code of Practice (COP) and its ability to protect the consumer, we were given guidance on 3 elements that we needed to address.  The WTA Council met and strengthened the final 3 elements then submitted the COP to the OFT to continue the process to approval.

Read more: OFT Approval Update

DEGs Review Representation

The Whitegoods Trade Association has been asked for its views and, more importantly, its members views on the DEGs (Domestic Electrical Goods) Review announced recently by the Office of Fair Trading (OFT). You can read the WTA final report if you are a member from the link in the forums and the announcement of the review on the DASA website here.

It is fair to say that, in general from the information that we have gathered so far, that our members feel that the market is not operating correctly and that some manufacturers have, in effect, created their own monopolies on aftercare and servicing of major domestic appliances. This is therefore not a fair market and is not, in our member's opinions, in the interest of consumers as they will often have no choice but the manufacturer's own service should a product become defective.

Read more: DEGs Review Representation

WTA September 2010 meeting confirmed

The Whitegoods Trade Association are pleased to confirm that our next meeting has been arranged for Friday 24th September at the Hilton hotel, Coventry (Link below).  This meeting is open to members and non-members, so everyone is welcome, buffet lunch and refreshments are provided free of charge. 

Although the final agenda has not been formalised, the day will consist of many presentations, that will range from spares suppliers, appliance distributers, to vehicle tracking demonstrations, so there will be a lot ‘On show’.  As well as this, there will be ‘Open Floor’ discussions, and updates from the WTA on progressions regarding the Code of Practice and discount deals that we have recently sealed for members.

Rooms have been reserved for Thursday 23rd and Friday 24th September, so if anyone would like to reserve a room at a WTA discounted rate, please contact me directly at:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Hotel link:  www.hilton.co.uk/coventry   

February 2011 Meeting

The next WTA meeting has been set for February 25th 2011 at the Hilton in Coventry as the venue once again.

Rooms can be booked using this link directly from the Hilton Hotel and full details of the hotel are available from this link. Attendance is completely free for WTA members and of course our kind sponsors.

If you are not a member and wish to attend please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. so that we may reserve a place and advise on any costs that may apply. WTA members need only advise us of the intention to attend on This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can ensure that there is a place reserved for you.

Read more: February 2011 Meeting

New Contact Email Addresses

We have introduced new email addresses to save confusion and to ensure that any enquiries are dealt with more promptly as they will now be received by the person most able to answer the enquiry.

 The addresses are published after the break along with a brief outline of their purpose.

Read more: New Contact Email Addresses

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